Returns & Exchanges
At TEZZO, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn garments with original tags attached. If your fit isn't perfect, we are committed to making it right through a simple exchange or full refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Place the items in their original packaging, ensuring all designer tags and security seals remain intact and undamaged.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, secure it to the outside of your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.